Greensboro, NC

Unfortunately I broke down on I-840W. I called my State Farm Agency for help. The associate, Sarah immediately started to get help for me. She stayed on the phone with me and made sure I was okay on the highway . A claim was made for towing my car in for repair. The Kerry Idlebird Agency for State Farm Insurance is the best. They are professionals willing to go the extra mile to help you when you need it the most.

I did understanding my bill and was extremely frustrated about the situation. The first person I spoke with Sara who was amazing and extremely patient literally did all she could. I was later given a call from Kerry because I was not understanding the process of adding a minor child. Kerry stayed late by over an hour to reach out to the billing department of State Farm to assist with explaining to me why my bill was so high. Long story short even before the issue was resolved I was still going to pay the new monthly bill because taking the time and the understanding shown on how and why I felt the way I did amazing. It was not like I was just a nobody. They both did a great job and I can be a lot to deal with. Thank you both😊

Thank your help with all my policy you and co worker are the best

Spoke to amber on the phone, went from never having filed insurance before to having my vehicle insured within the hour, she is amazing!

I can not say enough good things about my experience with Tyrone Galloway at Kerry Idlebird State Farm!!! Tyrone has been my agent through several moves in the past, and has always been so helpful and professional! I am in the process of moving again now and had a lot of changes to make with the policy. He was so patient with all my requests and as always, top-notch service and friendly help!! Highly recommend!!! Thanks Tyrone!